Customer Service

WallpaperNation.com does not warrant the accuracy of it’s product through product descriptions, color and style categories. Computer monitors, mobile devices and video screens may give slightly different color representations of the actual product. The color, style and product descriptions shown on WallpaperNation.com do not necessarily reflect 100% accuracy, but will be very close. In order to ensure the complete accuracy of a product, we recommend purchasing samples.  
Shipping & Delivery

Wallpaper Nation offers ground shipping on all orders within the Continental United States. Customers from Hawaii and Alaska will be contacted within 24 hours regarding special shipping rates. A typical order with ground shipping will be received within 5-10 business days once the order is processed. Sample orders ship USPS first class letter mail and don't include a tracking number. Samples generally take 5-7 business days to be received once the order is processed.

Most orders through Wallpaper Nation are processed within 24-48 hours from the time your order is placed. We will contact the buyer within that time period if any Items that are not readily available, on back order or out of stock. 

Privacy & Security

Wallpaper Nation is committed to protecting your personal information both online and offline. We understand that security and privacy are important issues for visitors to the wallpapernation.com Web Site. We want your experience with our Site to be a pleasant and secure experience and we recognize our obligation to keep your information secure and confidential.

Third-Party Sources and Your Information: The Network may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, and online banner advertising, among other uses. The Network uses Individual Information to provide promotional offers by email to individuals who have permitted use of their email address for this purpose. The Network may maintain separate email lists for different purposes. If email recipients wish to end their email subscription, they need to follow the instructions at the end of each email message to unsubscribe. The Network may use Individual Information to advertise or provide promotional offers, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones, as permitted by law. As with any business, we do employ or authorize other com¬panies and entities to perform certain functions on our behalf. Examples of such other companies may include those filling orders, delivering parcels, transporting postal mail and e mail, purging customer lists, and handling credit card payments. Such companies and entities have access to personal information needed to perform their tasks, but cannot use such information for any other purpose.

PRIVACY IN REGARDS TO CHILDREN: The Site does sell products which may be useable by children. However, such products are intended for purchase by adults only. We cannot prohibit minors from visiting this Site. We must rely on parents, guardians and those responsible for supervising minors under the age of 18 to decide which materials are appropriate for such children to purchase. If you are under 18 years of age, you may submit personal information (name, address, phone, etc.) only with a parent or guardian's participation and permission. If you provide any personal information such as address, credit card number, social security number, or any other personal information, by your use, you confirm that you are over the age of 18 or have parental-guardian participation.

Returns & Replacements

All products purchased through WallpaperNation.com are guaranteed free of defects or relative problems. Any item(s) that you deem damaged or defective will be replaced or refunded upon your request, provided a physical return or photos of the damaged product. Notification of returns need to be made within 10 business days of having received your order. All returns must be received within 30 days of the order/payment being processed. All returns are subject to a 15% restocking fee based upon manufacturer rates. Items held for longer than 30 days are non-refundable. Items that are larger than 54 inches are refundable. Samples are non-refundable. Items without original packaging are non-refundable. Samples are non-refundable. Please contact customer support at 1-888-535-8903 for any additional questions regarding our return and replacement policy. 

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